FIRE DAMAGE RESTORATION

White’s team of industry certified professionals will assess the damage in your home and prescribe an individual plan to restore your home as efficiently as possible.

FIRE DAMAGE RESTORATION

White’s team of industry certified professionals will assess the damage in your home and prescribe an individual plan to restore your home as efficiently as possible.

FIRE RESTORATION PROFESSIONALS
IN ROCHESTER MN

WHITE’S HAS SERVED THE ROCHESTER COMMUNITY FOR NEARLY TWENTY YEARS AND WORKS WITH AN EXTENSIVE NETWORK OF PROFESSIONALS TO INSURE YOUR HOME CAN BE RETURNED TO A PRELOSS CONDITION.

Household items that go up in flames produce toxic byproducts. White’s uses a combination of filtration, ozoning, hydroxyl generators, fogging and specialized cleaning agents to remove, not mask, smoke odor. Our reliance on the science of cleaning will guarantee permanent odor removal

  • STRUCTURAL BOARD UPS AND CONTENT PACK OUTS

  • WE WORK DIRECTLY WITH ALL INSURANCE CARRIERS

  • INDUSTRY CERTIFICATIONS IN FIRE AND SMOKE DAMAGE REPAIR

  • ROCHESTER BASED BUSINESS WITH STRONG COMMUNITY TIES

  • EXCELLENT CUSTOMER SATISFACTION RATING

  • 20 YEARS OF EXPERIENCE IN THE RESTORATION INDUSTRY

We could not have been happier with the service we received from White’s. If we could give 6 stars we would. Their customer service was excellent. They both cleaned and mold remediated a flooded basement.

Their workers were pleasant, informative, on time, and there was even follow up after we’d paid to make sure the job was done right. An added bonus to White’s is that they are in close contact with a network of other service providers who are helping us make sure that we don’t have this problem again. Wonderful company.

DM Whicker

Had a kitchen fire in one of my apartment units causing extensive fire and smoke damage. I contracted with Whites Restoration to do cleaning and repairs. They are very professional and did an excellent Restoration job.

Both their employees and sub contractors did high quality work. It was a good experience working with Whites Restoration , I highly recommend them.

James Briant

We damage from a protein smoke fire and got a respectable firm in to clean and after 3 days I had to ask them to leave because of the job they were !! Then I had Whites come in and they have done a fantastic job for us…

and the house smells great !! Employes where great to work with and management was very understanding !! I would recommend Whites to everyone and you could get in contact with me for any more info !! Thank you very much Whites !!

Bob Bulau

WE’RE HERE TO HELP YOU THROUGH THIS SITUATION.

Fill out the form below or call us at 507-281-0212 to get help today.

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Name*

FIRE RESTORATION PROFESSIONALS
IN ROCHESTER MN

WHITE’S HAS SERVED THE ROCHESTER COMMUNITY FOR NEARLY TWENTY YEARS AND WORKS WITH AN EXTENSIVE NETWORK OF PROFESSIONALS TO INSURE YOUR HOME CAN BE RETURNED TO A PRELOSS CONDTION.

Household items that go up in flames produce toxic byproducts. White’s uses a combination of filtration, ozoning, hydroxyl generators, fogging and specialized cleaning agents to remove, not mask, smoke odor. Our reliance on the science of cleaning will guarantee permanent odor removal

  • STRUCTURAL BOARD UPS AND CONTENT PACK OUTS

  • WE WORK DIRECTLY WITH ALL INSURANCE CARRIERS

  • INDUSTRY CERTIFICATIONS IN FIRE AND SMOKE DAMAGE REPAIR

  • ROCHESTER BASED BUSINESS WITH STRONG COMMUNITY TIES

  • EXCELLENT CUSTOMER SATISFACTION RATING

  • 20 YEARS OF EXPERIENCE IN THE RESTORATION INDUSTRY

We could not have been happier with the service we received from White’s. If we could give 6 stars we would. Their customer service was excellent. They both cleaned and mold remediated a flooded basement.

Their workers were pleasant, informative, on time, and there was even follow up after we’d paid to make sure the job was done right. An added bonus to White’s is that they are in close contact with a network of other service providers who are helping us make sure that we don’t have this problem again. Wonderful company.

DM Whicker

Had a kitchen fire in one of my apartment units causing extensive fire and smoke damage. I contracted with Whites Restoration to do cleaning and repairs. They are very professional and did an excellent Restoration job.

Both their employees and sub contractors did high quality work. It was a good experience working with Whites Restoration , I highly recommend them.

James Briant

We damage from a protein smoke fire and got a respectable firm in to clean and after 3 days I had to ask them to leave because of the job they were !! Then I had Whites come in and they have done a fantastic job for us…

and the house smells great !! Employes where great to work with and management was very understanding !! I would recommend Whites to everyone and you could get in contact with me for any more info !! Thank you very much Whites !!

Bob Bulau

WE’RE HERE TO HELP YOU THROUGH THIS SITUATION.

Fill out the form below or call us at 507-281-0212 to get help today.

"*" indicates required fields

Name*

OUR RESTORATION PROCESS

Structural Cleaning – After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. White’s Fire Smoke and Water Damage Restoration professionals will pretest to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in the structure. Depending on the amount of soot, White’s Restoration may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing. In other cases, White’s Restoration will clean to “prepare for painting”. This process deodorizes and ensures the new paint will adhere properly to the surface.

Contents Cleaning – All of the restorable contents in any of the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. White’s Fire Smoke and Water Damage Restoration professionals begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. White’s Restoration can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to pre loss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac and much more. Finally, White’s Restoration can provide an inventory list of all “to be claimed” items if requested.

Deodorization – White’s Fire Smoke and Water Damage Restoration professional team provide specialized services that rid your home or place of business of offensive odors left by fire or smoke damage. White’s Restorations professional team do not merely cover up lingering odors with a fragrance, they seek out the sources of the odor and remove them. With a wide variety of products, equipment, and techniques White’s Fire Restoration team will work hard to make sure the odor is eliminated from the home or business.

OUR GUARANTEE ON EVERY JOB

#1. On day one a White’s Fire Smoke And Water Damage Restoration professional will contact you and begin creating a “scope” of work. This scope is vital in establishing an action plan that the insured and White’s can use as a starting point in the restoration process.

#2: Upon approval of the scope by all parties involved White’s will begin on-site mitigation services. Within 3 hours of loss notification(or often sooner), White’s Restoration professionals will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage. A trained, uniformed and equipped White’s Restoration team member will arrive in a company branded vehicle to walk you through the entire job process step-by-step, explaining what to expect and the anticipated outcome. The White’s Restoration team member will begin pretesting for restorability, working from the source of the damage outward.

#3. An onsite meeting with the insurance adjuster will be scheduled and a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager. White’s Fire Smoke and Water Damage Professional team members are extremely knowledgeable in the claim process and will help you navigate through it all the way to the end! The current scope of work will be explained and any approvals needed will be attained at this point. The White’s Fire Smoke and Water Damage Restoration team will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

#4. After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.Our Team Manager will walk the entire project with you to ensure there was nothing missed and that any questions or concerns are addressed and answered. It is our goal at White’s Fire Smoke and Water Damage Restoration to have 100% Customer satisfaction on all of our jobs Just refer to our over 65 local customer reviews/testimonials.

USING THE RIGHT EQUIPMENT

White’s Fire Smoke and Water Damage Restoration understands that using professional equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. White’s Restoration team members will answer your call with fast action, we have exceptional equipment, and trained uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation and restoration, but perhaps more important, White’s fire damage professionals are thoroughly trained in fire cleanup and restoration. For instance, knowing the different types of smoke and their behavior patterns are vital to proper restoration.

Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.
Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, nonsmeary residues.
Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.
Fuel Oil Soot – Furnace Puff Backs.
Other Types – Tear gas, fingerprint powder and fire extinguisher residue. Pretesting determines the proper cleaning method and allows the White’s Restoration team to focus on saving your precious items.

Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to apply fungicides and disinfectants.

Thermal Foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles.

Board-ups – In some cases it may be important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outsiders. White’s Restoration professionals will perform the board-up ourselves.

Inventory – White’s Fire Smoke and Water Damage Restoration professionals can generate comprehensive room-by-room inventories. Contents are categorized as salvageable, non-salvageable and questionable – allowing for easier contents settlement.

Move-Outs – If prolonged exposure to the loss event could cause additional damage to your contents, your contractor requests relocation of the contents, or the safety of your contents is a concern, a move-out may be recommended. In these situations, White’s Restoration professionals are trained to properly inventory, move out and control the contents from the structure during the cleaning, restoration and deodorization process.

Electronics Cleaning – Smoke residues can contain acids that corrode metal surfaces when moisture is also present. If the residues are not removed, corrosion can eat away at the metal casing and can ultimately cause electronic failure in the device. A White’s Restoration team member can clean the outside casing correctly, as well as refer and hand off your equipment to a qualified electronics vendor for inspection and repair.

Artwork – Artwork ranges from inexpensive framed pictures to extremely valuable fine art. Restoration of valuable art requires the use of a trained art restorer (known as a conservator), while less expensive art may not warrant these costly specialized services. A White’s Restoration team member will usually subcontract fine art restoration to a conservator. If desired, the White’s Restoration Professional may attempt to remove smoke residues and odors, after qualifying with the customer that such cleaning procedures may affect the visible appearance of the item.

Metal Polishing – Unless conditions warrant chemical restoration, metals such as silver and brass will be cleaned and buffed only. Polishing will only be done if we are authorized by both you and the adjuster.

Floor Finishing– Hard surface floors will be mop cleaned. Stripping, sealing and refinishing will only be done if conditions warrant them and we are authorized by both you and the adjuster.

Clean/Preparation – for Paint Wall and ceiling surfaces which are heavily smoked and cannot be cleaned completely will be cleaned so that sealer and paint will adhere. These surfaces may clean up better with additional work. However, this type of additional work is usually not authorized by or paid for by insurance companies when painting is still required.

Clothing – Your insurance company may encourage you to clean any affected clothing in your home. If the damage is too heavy or if facilities are not available, we will recommend a local professional laundry and dry cleaner we use to do the work. You may use any laundry or dry cleaner that you wish. However, it is important that they be familiar with smoke damage in order to do the job properly.

Ductwork – If you have forced air/heat, we will inspect your system to determine if smoke has entered the ductwork. If so, we will recommend measures to remedy the situation. White’s Fire Smoke and Water Damage Restoration specializes in the cleaning and sanitization of your homes HVAC System. We have ways to deodorize the ducts and seal them as well making your system and its components run more efficiently and free of contaminants.

LET US HELP YOU THROUGH THIS SITUATION.

Fill out the form below or call us at 507-281-0212 to get help today.

"*" indicates required fields

Name*